All Workflows
💳
Finance & AP

Invoice Matching & Exception Handling

Eliminate the AP backlog — AI matches invoices in seconds and resolves exceptions intelligently so Finance can focus on what matters.

95%
Straight-through match rate
no human intervention needed
80%
Reduction in invoice processing
AP team time saved
< 1 day
Average invoice cycle time
vs 7–14 days manually
100%
Invoice audit trail
every decision explained
Overview

Why this workflow matters

Accounts Payable teams in procurement-intensive businesses are buried in invoice processing. Manual 3-way matching across purchase orders, goods receipts, and supplier invoices is time-consuming, error-prone, and creates cash flow uncertainty. Exceptions — price discrepancies, quantity mismatches, duplicate invoices — consume disproportionate time to investigate and resolve. Proconomy's Invoice Matching workflow automates the entire AP cycle: suppliers submit invoices directly through the portal, AI performs the 3-way match instantly, matched invoices are approved without human intervention, and exceptions are classified, explained, and routed for resolution — all within a single platform.

Key Capabilities

  • Supplier portal invoice submission
  • Automated 3-way PO / GR / invoice match
  • Configurable match tolerance thresholds
  • AI invoice exception classification and explanation
  • Structured supplier query workflow
  • Payment batch management and AP reconciliation
Process Flow

Step-by-step: how it works

Every step is designed to eliminate manual effort, reduce errors, and give your team real-time visibility at every stage of the process.

📤01

Supplier Invoice Submission

Suppliers submit invoices directly through the Proconomy portal — uploading a PDF and selecting the associated Purchase Order.

< 5 minutes

What happens

  • Supplier portal provides a simple invoice upload form
  • Supplier selects the relevant PO — preventing misrouting
  • Invoice amount, currency, due date, and reference captured at submission
  • Duplicate invoice detection prevents double submissions

Roles involved

Supplier
🤖02

Automated 3-Way Match

The system automatically matches the invoice against the Purchase Order (agreed price and quantity) and the Goods Receipt (quantity actually received).

Seconds (automated)

What happens

  • PO match: invoiced unit price vs PO agreed price — within configured tolerance
  • GR match: invoiced quantity vs quantity confirmed received
  • Currency and payment terms verified
  • Configurable tolerance thresholds (e.g. ±2% price tolerance for auto-approval)

Roles involved

🤖AI Action

AI performs the 3-way match in real time upon submission — no queue, no delay.

03

Auto-Approval (Matched Invoices)

Invoices that pass the 3-way match within configured tolerances are automatically approved — no human touch required.

Automated

What happens

  • Matched invoices move directly to Payment Approved status
  • Finance notified of the approved batch for payment run
  • Full match evidence stored: PO line, GR line, invoice line — all three
  • Payment due date calculated from supplier payment terms

Roles involved

Finance
⚠️04

Exception Classification

Invoices that fail the match are classified by exception type — price variance, quantity discrepancy, PO not found, duplicate, or over-delivery.

Automated

What happens

  • Exception types: Price Variance / Quantity Mismatch / PO Not Found / Duplicate / Over-Delivery / Wrong Currency
  • Severity classification based on exception value and type
  • All exceptions visible in a dedicated Finance exceptions dashboard
  • Supplier notified of the exception with specific details

Roles involved

🤖AI Action

AI Invoice Exception Agent classifies every exception, explains the root cause in plain language, and recommends the appropriate resolution action.

🔧05

Exception Resolution

Finance reviews AI-classified exceptions and resolves them — approving with justification, querying the supplier, or rejecting and requesting a credit note.

< 1 hour per exception

What happens

  • Finance sees: exception type, amount, AI explanation, and recommended action
  • Approve with justification: exception approved with documented reason
  • Query to supplier: structured query sent through portal with specific question
  • Reject: supplier notified to submit a corrected invoice or credit note

Roles involved

FinanceProcurement Manager
🤖AI Action

AI drafts the supplier query message with specific details of the discrepancy — Finance reviews and sends in one click.

💵06

Payment Processing

Approved invoices are batched for payment — grouped by payment terms, supplier, and due date — giving Finance complete control of outgoing cash flow.

Per payment run cycle

What happens

  • Payment batch view sorted by due date and supplier
  • Early payment discount opportunities highlighted
  • Payment confirmation recorded against each invoice
  • AP ledger reconciliation report available at period close

Roles involved

Finance
Team Roles

Who's involved in this workflow

Proconomy gives every stakeholder the right view, the right tools, and the right level of access — so no one is a bottleneck and nothing falls through the cracks.

💼

Finance

  • Review and resolve invoice exceptions
  • Approve matched invoice batches
  • Process payment runs
  • Reconcile AP ledger at period close
📊

Procurement Manager

  • Review exceptions linked to active contracts
  • Approve exceptions above Finance threshold
  • Manage supplier invoice disputes
🏢

Supplier

  • Submit invoices through the portal
  • Respond to Finance queries
  • Submit credit notes or corrected invoices for rejected submissions
Business Impact

What your organisation gains

These are not theoretical benefits — they are outcomes that procurement teams experience within the first quarter of deploying this workflow on Proconomy.

80% time savings
Processing Efficiency

Eliminating manual 3-way matching from Finance's workflow returns significant capacity — redirected to higher-value analysis and supplier negotiation support.

🚀
< 1 day
Invoice Cycle Time

Suppliers are paid faster on matched invoices — improving supplier relationships — while exceptions are resolved through a structured process rather than email chaos.

🎯
95%
Straight-Through Rate

The vast majority of invoices match and are approved with zero human effort — only the genuine exceptions require Finance attention.

📋
Full classification
Exception Visibility

Every exception is categorised, explained, and resolved with a documented rationale — creating a defensible audit trail for every AP decision.

Applicable industries

🚗
Automotive

High invoice volumes across Tier 1 and Tier 2 suppliers — AI matching handles scale effortlessly

🏛️
Building & Construction

Complex contract-based invoicing with retentions, variations, and milestone payments

⚙️
Industrial Equipment

MRO invoice processing volume reduction frees Finance from administrative burden

💻
Consumer Electronics

Rapid NPI cycles generate high invoice frequency — AI handles the volume

Semiconductor (OSAT)

High-frequency consumable and chemical invoices matched against lot-level purchase orders automatically

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See invoice automation in action

See how Proconomy transforms this workflow for your procurement team — live, with your own scenarios.