All Workflows
💳
Finance & AP

Invoice Matching & Exception Handling

Eliminate the AP backlog — AI matches invoices in seconds and resolves exceptions intelligently so Finance can focus on what matters.

95%
Straight-through match rate
no human intervention needed
80%
Reduction in invoice processing
AP team time saved
< 1 day
Average invoice cycle time
vs 7–14 days manually
100%
Invoice audit trail
every decision explained
Overview

Why this workflow matters

Accounts Payable teams in procurement-intensive businesses are buried in invoice processing. Manual 3-way matching across purchase orders, goods receipts, and supplier invoices is time-consuming, error-prone, and creates cash flow uncertainty. Exceptions — price discrepancies, quantity mismatches, duplicate invoices — consume disproportionate time to investigate and resolve. Proconomy's Invoice Matching workflow automates the entire AP cycle: suppliers submit invoices directly through the portal, AI performs the 3-way match instantly, matched invoices are approved without human intervention, and exceptions are classified, explained, and routed for resolution — all within a single platform.

Key Capabilities

  • Supplier portal invoice submission
  • Automated 3-way PO / GR / invoice match
  • Configurable match tolerance thresholds
  • AI invoice exception classification and explanation
  • Structured supplier query workflow
  • Payment batch management and AP reconciliation
Process Flow

Step-by-step: how it works

Every step is designed to eliminate manual effort, reduce errors, and give your team real-time visibility at every stage of the process.

📤01

Supplier Invoice Submission

Suppliers submit invoices directly through the Proconomy portal — uploading a PDF and selecting the associated Purchase Order.

Supplier
< 5 minutes

What happens

  • Supplier portal provides a simple invoice upload form
  • Supplier selects the relevant PO — preventing misrouting
  • Invoice amount, currency, due date, and reference captured at submission
  • Duplicate invoice detection prevents double submissions
🤖02

Automated 3-Way Match

The system automatically matches the invoice against the Purchase Order (agreed price and quantity) and the Goods Receipt (quantity actually received).

Seconds (automated)

What happens

  • PO match: invoiced unit price vs PO agreed price — within configured tolerance
  • GR match: invoiced quantity vs quantity confirmed received
  • Currency and payment terms verified
  • Configurable tolerance thresholds (e.g. ±2% price tolerance for auto-approval)
🤖

AI does this

AI performs the 3-way match in real time upon submission — no queue, no delay.

03

Auto-Approval (Matched Invoices)

Invoices that pass the 3-way match within configured tolerances are automatically approved — no human touch required.

Finance
Automated

What happens

  • Matched invoices move directly to Payment Approved status
  • Finance notified of the approved batch for payment run
  • Full match evidence stored: PO line, GR line, invoice line — all three
  • Payment due date calculated from supplier payment terms
⚠️04

Exception Classification

Invoices that fail the match are classified by exception type — price variance, quantity discrepancy, PO not found, duplicate, or over-delivery.

Automated

What happens

  • Exception types: Price Variance / Quantity Mismatch / PO Not Found / Duplicate / Over-Delivery / Wrong Currency
  • Severity classification based on exception value and type
  • All exceptions visible in a dedicated Finance exceptions dashboard
  • Supplier notified of the exception with specific details
🤖

AI does this

AI Invoice Exception Agent classifies every exception, explains the root cause in plain language, and recommends the appropriate resolution action.

🔧05

Exception Resolution

Finance reviews AI-classified exceptions and resolves them — approving with justification, querying the supplier, or rejecting and requesting a credit note.

FinanceProcurement Manager
< 1 hour per exception

What happens

  • Finance sees: exception type, amount, AI explanation, and recommended action
  • Approve with justification: exception approved with documented reason
  • Query to supplier: structured query sent through portal with specific question
  • Reject: supplier notified to submit a corrected invoice or credit note
🤖

AI does this

AI drafts the supplier query message with specific details of the discrepancy — Finance reviews and sends in one click.

💵06

Payment Processing

Approved invoices are batched for payment — grouped by payment terms, supplier, and due date — giving Finance complete control of outgoing cash flow.

Finance
Per payment run cycle

What happens

  • Payment batch view sorted by due date and supplier
  • Early payment discount opportunities highlighted
  • Payment confirmation recorded against each invoice
  • AP ledger reconciliation report available at period close
Team Roles

Who's involved in this workflow

Proconomy gives every stakeholder the right view, the right tools, and the right level of access — so no one is a bottleneck and nothing falls through the cracks.

💼

Finance

  • Review and resolve invoice exceptions
  • Approve matched invoice batches
  • Process payment runs
  • Reconcile AP ledger at period close
📊

Procurement Manager

  • Review exceptions linked to active contracts
  • Approve exceptions above Finance threshold
  • Manage supplier invoice disputes
🏢

Supplier

  • Submit invoices through the portal
  • Respond to Finance queries
  • Submit credit notes or corrected invoices for rejected submissions
Business Impact

What your organisation gains

These are not theoretical benefits — they are outcomes that procurement teams experience within the first quarter of deploying this workflow on Proconomy.

80% time savings
Processing Efficiency

Eliminating manual 3-way matching from Finance's workflow returns significant capacity — redirected to higher-value analysis and supplier negotiation support.

🚀
< 1 day
Invoice Cycle Time

Suppliers are paid faster on matched invoices — improving supplier relationships — while exceptions are resolved through a structured process rather than email chaos.

🎯
95%
Straight-Through Rate

The vast majority of invoices match and are approved with zero human effort — only the genuine exceptions require Finance attention.

📋
Full classification
Exception Visibility

Every exception is categorised, explained, and resolved with a documented rationale — creating a defensible audit trail for every AP decision.

Applicable industries

🚗
Automotive

High invoice volumes across Tier 1 and Tier 2 suppliers — AI matching handles scale effortlessly

🏛️
Building & Construction

Complex contract-based invoicing with retentions, variations, and milestone payments

⚙️
Industrial Equipment

MRO invoice processing volume reduction frees Finance from administrative burden

💻
Consumer Electronics

Rapid NPI cycles generate high invoice frequency — AI handles the volume

Semiconductor (OSAT)

High-frequency consumable and chemical invoices matched against lot-level purchase orders automatically

Explore more workflows

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💳

See invoice automation in action

See how Proconomy transforms this workflow for your procurement team — live, with your own scenarios.