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Commercial Management

Contract Compliance & Obligations

Every contract commitment tracked, every SLA measured, every obligation met — automatically.

0
Missed renewal deadlines
automated alerts 90/60/30 days out
100%
Obligation visibility
every commitment tracked
< 1hr
DPA audit response time
vs days of manual search
85%
SLA breach prevention
early warning catches issues first
Overview

Why this workflow matters

Signing a contract is the easy part. The hard part is everything that happens after — the SLAs that need monitoring, the renewal dates that creep up, the data processing obligations that regulators now audit, and the 47 milestone commitments buried in Schedule 3 that nobody reads until something goes wrong. Proconomy's Contract Compliance workflow turns signed contracts into living, monitored instruments. Every obligation is extracted and tracked. Every SLA is measured against actual performance data. Every DPA clause is catalogued for GDPR audit readiness. And when something is at risk — a missed milestone, an approaching renewal, an SLA breach — the right person is alerted before it becomes a problem.

Key Capabilities

  • AI contract extraction — key terms, dates, SLAs, and obligations from documents
  • Obligation register with owner assignment, due dates, and evidence upload
  • Real-time SLA monitoring linked to operational data
  • GDPR DPA register — data categories, lawful basis, sub-processors
  • Automated renewal alerts at 90/60/30 days with recommended action
  • ESG and diversity commitment tracking with compliance evidence
Process Flow

Step-by-step: how it works

Every step is designed to eliminate manual effort, reduce errors, and give your team real-time visibility at every stage of the process.

📄01

Contract Ingestion

Signed contracts are uploaded or imported. AI extracts key terms, dates, obligations, SLAs, and DPA clauses automatically — no manual data entry.

LegalProcurement ManagerContracts Team
< 2 minutes per contract

What happens

  • Upload PDF, Word, or import from e-sign provider
  • AI Contract Extract Agent identifies key commercial terms
  • Critical dates: start, expiry, renewal notice, review dates
  • SLA definitions extracted with measurement criteria
🤖

AI does this

Contract Extract Agent reads the full contract and populates all structured fields — parties, values, dates, terms, obligations, and SLAs — in seconds.

You benefit because

A 200-page contract becomes a structured, searchable, tracked record in under 2 minutes.

02

Obligation Tracking

Every contractual commitment — supplier deliverables, buyer obligations, reporting requirements, audit rights — is entered as a tracked obligation with owner, due date, and evidence requirement.

Contract ManagerLegalSupplier
Continuous monitoring

What happens

  • Obligations assigned to named owners internally or at supplier
  • Due dates and recurrence patterns configured per obligation
  • Evidence upload required before marking as fulfilled
  • Overdue obligations escalated automatically to contract manager
🤖

AI does this

AI surfaces obligations approaching due dates and prompts owners for status updates — without manual chasing.

📊03

SLA Monitoring

Service Level Agreement performance is tracked against actual delivery data — on-time delivery, quality rejection rates, response times, and custom KPIs.

Procurement ManagerContract ManagerFinance
Continuous / Monthly reporting

What happens

  • SLA metrics linked to live operational data (GR, quality inspection, invoices)
  • RAG status: Green / Amber / Red per SLA per supplier
  • Monthly SLA scorecards generated automatically
  • SLA breach triggers supplier review workflow
🤖

AI does this

AI identifies patterns in SLA performance data — distinguishing seasonal dips from structural underperformance — and recommends review or remediation action.

You benefit because

SLA conversations with suppliers are backed by data, not memory.

🔒04

DPA Compliance

Data Processing Agreement clauses are catalogued per supplier. GDPR audit readiness is maintained with a complete register of what data each supplier processes, under what lawful basis, and with what retention policy.

LegalData Protection OfficerProcurement Manager
On-demand / Audit-triggered

What happens

  • DPA clause library per supplier contract
  • Data categories, processing purposes, and lawful basis recorded
  • Sub-processor and data transfer mechanisms documented
  • Audit-ready DPA register exportable on demand

You benefit because

A regulator asks for your DPA register. You produce it in under an hour — not after three weeks of email archaeology.

🔔05

Renewal & Alert Management

Contract renewal and expiry alerts are sent automatically at 90, 60, and 30 days. ESG and diversity commitments are tracked with evidence requirements.

Contract ManagerCPOLegal
Automated alerts

What happens

  • Configurable alert calendar: 90/60/30-day renewal notices
  • Auto-renewal flag — contracts with auto-renewal clauses highlighted
  • ESG commitment tracking: carbon, diversity, and ethical sourcing
  • Renewal decisions (renegotiate / retender / terminate) tracked in record
🤖

AI does this

AI reviews contract performance data ahead of renewal and produces a renewal recommendation: renegotiate on specific terms, retender, or extend.

You benefit because

No contract expires without a conscious decision. No auto-renewal surprises.

Team Roles

Who's involved in this workflow

Proconomy gives every stakeholder the right view, the right tools, and the right level of access — so no one is a bottleneck and nothing falls through the cracks.

📋

Contract Manager

  • Manage the full contract register and obligation calendar
  • Review SLA performance and trigger supplier reviews
  • Ensure evidence is captured for all contract obligations
  • Coordinate renewals and renegotiation timelines
⚖️

Legal / DPO

  • Review DPA compliance register and update for new regulations
  • Approve contract templates and clause library updates
  • Respond to regulatory audit requests using DPA register
  • Review and approve supplier sub-processor notifications
📊

Procurement Manager

  • Monitor SLA performance against contracted KPIs
  • Escalate SLA breaches and coordinate remediation
  • Link contract utilisation to PO spend tracking
  • Review ESG and diversity performance per contract
🏛️

CPO

  • Review portfolio renewal calendar and upcoming decisions
  • Approve retender or strategic renegotiation decisions
  • Review ESG commitment compliance across the supplier base
  • Sign off on DPA compliance posture for board reporting
Business Impact

What your organisation gains

These are not theoretical benefits — they are outcomes that procurement teams experience within the first quarter of deploying this workflow on Proconomy.

🔔
Eliminated
Renewal Surprises

Automated 90/60/30-day alerts ensure every contract renewal is a planned decision — not a surprise when procurement finds an auto-renewed invoice.

📊
Real-time
SLA Visibility

SLA performance tracked against actual operational data — not supplier-reported numbers. Breaches caught early, before they become disputes.

🔒
95% faster
DPA Audit Time

Structured DPA register means a regulator request that previously took weeks of document retrieval takes under an hour.

100% tracked
Obligation Fulfilment

Every contractual commitment has an owner, a due date, and an evidence requirement. Nothing falls through the cracks between contract signing and delivery.

Applicable industries

🚗
Automotive

Supplier delivery SLAs and quality obligation tracking across multi-year supply agreements

🏥
Medical Devices

DPA compliance for clinical data processors and GDPR audit readiness

✈️
Aerospace & Defense

Contractual obligation tracking for long-duration development and production programmes

💻
Consumer Electronics

Short-cycle contract renewals with SLA monitoring for logistics and fulfillment partners

⚙️
Industrial Equipment

Service and maintenance contract SLA tracking with warranty obligation management

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See Contract Compliance in action

See how Proconomy transforms this workflow for your procurement team — live, with your own scenarios.